+44 (0)330 133 3593
Cancellations & Loss of Deposit
Once a firm booking is made, we will endeavour to work with you and remain in contact as much as possible, especially regarding the British weather! Please remember our drones are not waterproof and sadly do not enjoy getting wet. We will start to assess the weather 5 days prior to the booking date. If the weather is not looking positive 48 hours before we are due to arrive, we will make contact with you to discuss options.
Bad weather is nobodies fault, so we will happily rearrange the booking free of charge for another available date that is convienient for you. The deposit will also be transferred to this new date.
If we fail to complete on the service offered due to a fault that is out of our control from the following list, then sadly we do not refund the deposit.
Client cancellation (within 7 days)¹
If you choose to stick to the original booking date against our advise and weather precludes us from flying²
¹ If this cancellation is out of your control medically, we will happily refund the deposit.
² If the weather does not look suitable 48 hours before the day of our arrival, we will advise you. We are happy to turn up still to try and film in any breaks in the weather for as long as we can. However, if unsuccessful, we cannot refund the deposit.